Active Systems for asking for reviews

Unlike our passive systems, these ways to gather reviews require a little work from your team (I promise not much) but they can deliver the biggest results! It mainly involves asking when you are actually in contact with the customer, but you will get the idea when you check out the systems:

Point of Contact Ask

Remind Customers/ Employees Before Service 

On location terminal or tablet

Follow Up/ Happy Call

 

If you have other ideas on how to effectively ask for reviews please let us know! We love feedback and are always looking for ways to improve results for our members!

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